By accessing and using the Shoes Lab website and placing orders through our platform you agree to be bound by the following Terms and Conditions. Please read them carefully before using our website or making a purchase.

General

Shoes Lab is a UAE-based online shoe retailer selling authentic ASICS and Nike footwear. By using this website you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or guardian. We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website after any changes constitutes your acceptance of the updated terms.

Products & Pricing

All products listed on the Shoes Lab website are 100% authentic. We make every effort to display product images, descriptions, and pricing as accurately as possible. However we reserve the right to correct any errors in pricing or product information at any time. Prices are listed in UAE Dirhams (AED) and are subject to change without notice. In the event of a pricing error we will contact you before processing your order.

Orders

By placing an order on our website you are making an offer to purchase the selected product at the listed price. We reserve the right to accept or decline any order at our discretion. An order is only confirmed once you receive an order confirmation via the specified confirmation method. We reserve the right to cancel any order due to stock unavailability, payment issues, or suspected fraudulent activity, in which case a full refund will be issued.

Payment

We accept the listed payment methods. All transactions are processed securely through a trusted payment gateway. Payment must be completed in full before an order is dispatched. Shoes Lab is not responsible for any additional charges applied by your bank or payment provider.

Shipping & Delivery

We deliver across all UAE emirates. Delivery timeframes are estimates and may vary depending on location and demand. Shoes Lab is not liable for delays caused by courier services, incorrect delivery information provided by the customer, or circumstances beyond our control. Please refer to our Shipping Information page for full delivery details.

Returns & Exchanges

All returns and exchanges are subject to our Return Policy. Items must be returned in their original unused condition within the specified return period. Shoes Lab reserves the right to reject any return that does not meet our return conditions. Please refer to our Return Policy page for full details.

Intellectual Property

All content on the Shoes Lab website including but not limited to logos, images, product descriptions, and graphics are the property of Shoes Lab or their respective owners. You may not reproduce, distribute, or use any content from this website without prior written permission from Shoes Lab.

Limitation of Liability

Shoes Lab will not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability in any matter related to your use of the website or purchase of products shall not exceed the amount paid for the relevant order.

Third Party Links

Our website may contain links to third party websites for reference or convenience. Shoes Lab is not responsible for the content, privacy practices, or terms of any third party websites. Accessing these links is entirely at your own risk.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from the use of this website or purchase of our products shall be subject to the exclusive jurisdiction of the courts of the UAE.

Contact Us

If you have any questions about these Terms and Conditions please contact us via email or WhatsApp. Our team is available 7 days a week and will be happy to assist you.

• Email: shoeslab.ae@shoeslab.ae
• WhatsApp: +971 56 664 2276